Privacy Policy

Neoschool ("we," "our," or "us") values the privacy of our users ("you" or "Users") and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and protect information in compliance with India’s Information Technology (IT) Act, 2000, and other relevant regulations.

1. Information We Collect

1.1 Personal Information
We may collect personal information necessary to provide our services, including:

• Contact information (such as name, email, and phone number).
• School or organization details when applicable.
• Account credentials for secure access.

1.2 Student Information
Teachers may upload and manage student information, including names, grades, and assignments. This data is collected solely for educational purposes within the platform.

1.3 Usage Information
We collect information on how you interact with our platform, including:

• Device type, operating system, and IP address.
• Login details, activity data, and browsing history.
• Interactions with AI-generated content, quizzes, and study materials.

1.4 Cookies and Tracking Technologies
Cookies and similar technologies may be used to enhance user experience, gather usage data, and monitor platform performance. Users may control cookie preferences via browser settings.

2. How We Use Your Information

2.1 Providing Services
We use collected data to:

• Enable core functionalities such as creating classes, uploading content, and assigning tasks.
• Generate personalized study materials and quizzes using AI tools.
• Offer insights and feedback based on user interactions with assignments and quizzes.

2.2 Communication
Your contact information may be used to:

• Send account-related notifications, updates, and responses to inquiries.
• Provide support and troubleshooting services.

2.3 Analytics and Improvements
To continuously enhance our platform, we may analyze usage trends and gather feedback. Aggregated data may be used for internal purposes such as feature improvements.

3. Information Sharing and Disclosure

3.1 Third-Party Services
We may share data with trusted third-party vendors for:

• Authentication, data storage, and cloud hosting services.
• Analytics and performance monitoring.

All third parties must comply with data protection and confidentiality agreements.

3.2 Legal Obligations
We may disclose data to comply with legal obligations, court orders, or requests from government authorities in India.

3.3 Business Transfers
In the event of a merger, acquisition, or asset sale, data may be transferred to the new entity with continued adherence to this Privacy Policy.

4. Data Security

We implement industry-standard security measures to protect data from unauthorized access, disclosure, or alteration. Users are responsible for maintaining the security of their account credentials. Despite our efforts, no security method is entirely foolproof.

5. Data Retention

We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Users may request deletion of data by contacting us.

6. User Rights

6.1 Access and Correction
You have the right to access, update, or correct your personal information by accessing your account settings or contacting us.

6.2 Deletion and Portability
Upon request, Users may have their data deleted or exported, provided such requests comply with applicable laws.

7. Children’s Privacy

Our platform is intended for educational use under teacher supervision. Users below 18 years of age require parental or guardian consent to create an account. Teachers are responsible for ensuring appropriate use of the platform by students.

8. Data Transfers

User data may be stored on servers located outside of India. By using the platform, you consent to such cross-border data transfers in compliance with applicable regulations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements. Updates will be effective upon posting, and continued use of the platform indicates acceptance of the revised policy.

10. Contact Us

For questions or concerns, contact us at:
Email: ayush.soni@neoschool.tech
Phone: +91-9307576314

By using Neoschool, you confirm that you have read, understood, and agree to the Privacy Policy.